I was in sitting in economy with my husband and heard the commotion in business class. There was a woman standing up and she was shouting. It was about 20 minutes before landing but to be honest, we didn’t think much of it at first. It quietened down for a while and after landing it started again. We could see all this up along the aisle. We were told by the crew that there was a delay with the steps because ground staff weren’t on duty yet. Our flight was nearly and hour and a half early. When the front door was opened, some people in hi-vis jackets got on and the curtains between business and economy were closed. We could still hear the commotion. The curtains were opened a few times and at one stage we saw the woman thumping the ceiling of the plane. It was only after we got off the plane that we heard who it was. She was roaring at the cabin crew and at one stage I heard her say – ‘I pay may taxes’.